Supporting relationships

Positive connections that foster interaction and establish a nurturing environment of trust and support.

Communication & Feedback

  • Foster two-way communication (e.g. Minimize education jargon and use preferred communication channels.)
  • Provide (actionable and regular) personalized information.

Considerations

  • Be explicit: Are communications concise, relevant and actionable? Are communications personalized to the recipient.
  • Be consistent: Are practices consistent so families know where to get important information?
  • Be adaptable: Have procedures been updated, based on feedback, to support communication with caregivers supporting remote learning?

Roles & responsibilities

  • Defining the team and the standard operating procedures
  • Managing expectations for all partners

Considerations

  • Be explicit: Do families, caregivers and students understand their roles and responsibilities?
  • Be consistent: Are the districts’ expectations for families reasonable and well-understood? Are they consistent day-to-day?
  • Be adaptable: Have opportunities been provided to obtain feedback from families in order to adapt practices?

Well-being structures

  • Prioritize physical and emotional well-being
  • Promote balance (e.g. allow breaks)

Considerations

  • Be explicit: Have we provided awareness to families regarding community and district programs aligned to non-academic needs?
  • Be consistent: Does our district consistently invite families to be part of the community so that they feel welcome, respected and heard?
  • Be adaptable: Are there sufficient interactions with all students and families to identify needs and adapt practices?